Process and workflow

How SecureRent works.

From the first conversation to live operation: a clear process, transparent conditions and predictable options at the end of the contract.

Offer within 24 hours Delivery in 2 to 4 weeks Maintenance, TÜV recertification (statutory annual X-ray inspection) and insurance included

Planning a single event instead of a long-term rental? View events & daily rental

Process

Five steps to operational security equipment.

1
Step 1

Choose a device

Use our online configurator or get advice over the phone. Choose: X-ray scanner or metal detector, quantity and desired term.

All devices in stock
2
Step 2

Receive an offer

Within 24 hours you receive a binding offer. Transparent monthly price, no hidden costs.

Reply within 24hBinding price
3
Step 3

Sign the contract

Digital or classic signature. Whichever you prefer. Easy approval thanks to predictable monthly rates.

4
Step 4

Installation

We deliver, install and calibrate the device on site. Including instruction of your staff.

Duration: 2 to 4 weeks after signing
5
Step 5

Live operation

You use the device, we take care of everything else: maintenance, insurance, replacement device in case of defect. TÜV recertification included for X-ray scanners.

You focus on security. We focus on the technology.

Our service promise

What you get from us.

Service, speed, compliance and currency. In one monthly rate, with clear responsibility.

Replacement device in 6 to 7 working days. Guaranteed.

One call. We bring the replacement device over. Our own workshop and service in Dormagen, devices always in stock, service teams in Cologne, Dormagen and Hanover.

Your lane keeps running. No ifs and buts.

One monthly rate, one signature.

Predictable monthly billing, without a lengthy investment request.

Requested today, set up in 2 to 4 weeks.

Documentation trail without extra effort.

Maintenance, TÜV and radiation protection records fully available digitally. Machinery breakdown insurance for the rental devices included in the monthly rate. All device records ready for internal audits.

We deliver the documentation. You use it.

Always current hardware.

Annual software updates, standards adjustments and new threat detection algorithms are included in the running contract. You stay continuously up to date without committing to today's hardware.

We upgrade. You use.

What you save yourself

No maintenance contract. No residual value risk.

One account manager, one contract, one monthly rate. Your procurement becomes a signature, your compliance audit a routine.

  • Delivery, setup and instruction in 2 to 4 weeks
  • Maintenance by DTI's own technicians from Dormagen, Cologne, Hanover
  • Annual TÜV recertification (for X-ray devices), organized and paid for by DTI
  • Machinery breakdown insurance in the monthly rate
  • Replacement device within 6 to 7 working days, at our expense
  • Maintenance and radiation protection documentation available digitally
  • Annual software updates and standards adjustments
  • 50+ years of DTI security technology, exclusive Garrett partner in Germany

Images are exemplary. The devices delivered may differ slightly from the models shown. All prices stated are non-binding indicative values, net plus statutory VAT, and do not constitute a binding offer within the meaning of Section 145 of the German Civil Code (BGB). Binding conditions arise exclusively from the individual written offer of DTI Detector Trade International GmbH & Co. KG, Hamburger Str. 17, 41540 Dormagen, Germany, after configuration and credit check. Offers are directed exclusively at entrepreneurs within the meaning of Section 14 BGB and at legal entities under public law.

Contract model

Choose flexibly. Switch easily.

Our flexible model adapts to your needs. The longer the term, the lower the rate.

Flex

3 mo min, cancellable monthly


Ideal for the Q4 season, pop-up locations or temporary needs. Minimum term 3 months, then cancellable monthly.

12 months

Project duration


For projects with a defined timeframe. Planning certainty with moderate commitment.

Recommended

24 months

Sweet spot for public authorities


Frequently chosen sweet spot. Predictable monthly rates simplify budgeting and internal approval.

36 months

Maximum planning certainty


Lowest monthly price for long-term, predictable use. Ideal for permanent installations.

Month-to-month after the minimum term

After the minimum term expires, your contract automatically rolls into a monthly extension. At the same monthly price. You can then cancel at any time with 30 days' notice. No cancellation trap, full transparency.

All inclusive

What every monthly rate includes.

One price. Everything in. No surprises, no extra costs.

Delivery & installation

Delivery, placement and ready-to-operate installation at your site.

Regular maintenance

Performed by DTI's own specialists. No external service provider, short response times.

Annual TÜV recertification (for X-ray devices)

Fully organized and paid for by DTI. All certificates documented automatically.

Machinery breakdown insurance

In case of defect or damage: no cost risk for you. Fully covered.

Replacement device guarantee

In case of total failure: replacement device within 5-7 working days. At our expense.

Annual software updates

For X-ray scanners: security and feature updates included.

Compliance documentation

All inspection reports, certificates and maintenance records. Available for your audits at any time.

Training materials

Operating manuals and instruction material for your security staff.

Transparency

What is not included.

We tell you honestly what you need to take care of yourself.

Operating staff

You provide the security staff yourself. We deliver the technology, you the operator.

Power supply

A standard socket (230V) is sufficient. No special electrical installation needed.

Structural measures

If needed, e.g. ramps or floor reinforcements. We are happy to advise you in advance.

On-site training for your operating staff is available at an extra charge. Talk to us.

End of contract

What happens after the term?

Three options. You decide.

Extend

Continue at the same or even a lower price. Your contract continues seamlessly, cancellable monthly.

Upgrade

Swap for the latest model at the same monthly price. Always current technology, without a new investment.

Buy

Want to take over the device at the end of the contract? We will make you an individual offer.

Immediate initial consultation

Configure or
call us directly.

Binding offer within 24 hours. Delivery in 2 to 4 weeks, instruction included.

Mon to Fri, 8 am to 5 pm. We reply to requests within 24 hours.